Account and login
Use the same account on iPhone and web. Grug Notes supports Sign in with Apple, Google sign-in, and email/password login.
Help desk · Open daily
Grug Notes Support
Help for Grug Notes on iPhone and the web. For account issues, sync problems, billing, data export, account deletion, or bug reports — email us directly.
When you write, please include
- Your account email
- Device model and iOS version (Settings > General > About)
- App version (Settings tab in the app)
- Screenshots or screen recording, if relevant
- Steps to reproduce the issue
Direct line
Online
Reply within
1business day
Operated by
Kamanu Composites, LLC
Hawai'i, USA
Other ways
Common questions
Sync
If notes look stale, check your connection and use Settings > Sync Now. Email us if a note appears missing or duplicated.
Audio and transcription
Allow microphone access in iOS Settings. Failed uploads can usually be retried from Settings > Recordings once the device is online.
Subscriptions
Apple in-app subscriptions are managed through your Apple ID subscriptions. Web subscriptions are managed in Grug Notes settings.
Privacy and data
You can export notes from the app and request data access, correction, or deletion by email. Account deletion is also available in Settings.
Bug reports
Send what happened, what you expected, and the exact steps that triggered it. Screen recordings are helpful for UI and audio issues.
Useful links
Grug Notes for iPhone
Open Grug Notes on the web
Terms of Service
Privacy Policy
Changelog
Pricing & plans
Grug Notes is operated by Kamanu Composites, LLC, Hawaii, United States.